At Pauli Publishing House our vision and practice in performing excellent customer care includes treating our customers with respect and being readily available to solve their problems as quickly and efficiently as possible. As our customer, you will find our customer service smooth, pleasant, and memorable. We believe treating our customers with respect, while interacting with them in a friendly, professional manner truly creates a very memorable online experience for them.
We also pride ourselves in providing our customers with multiple layers of communication on our site (email, phone, FAQ's, social networks) to submit reviews, feedback, report issues or concerns or simply ask us general product and/or purchasing questions.
A few of the characteristics you will experience with us is we truly enjoy becoming friendly and personable with our customers. We will always respond to our customer's needs in a timely manner, go above and beyond their expectations, and make them #1 in our store.
Privacy & Safety
At Pauli Publishing House, we are committed to protecting our visitors' privacy and data. We will not collect any personal information about you as a visitor, unless you voluntarily provide it to us. Any personal information you communicate to us is kept within our own records and in accordance with the Data Protection Act 2001.
The Data Protection Act 2001
The Data Protection Act 2001 was enacted on the 14th December 2001. As of 22nd March 2002, the section concerning the appointment of the Data Protection Commissioner and the Data Protection Appeals Tribunal was brought into force. We, therefore, consider that we have a legal duty to respect and protect any personal information we collect from you and we will abide by such duty. We take all safeguards necessary to prevent unauthorized access and we do not pass on your details collected from you as a visitor, to any third party unless you give us your consent to do so.
Links to other websites
Access to your information
At any time, you may request from us what information is effectively held on you, if any. You have the right to have any inaccuracies corrected and where applicable erased, if they have not already been deleted
Please check out our FAQ's, in the event you have additional, common questions on how to use our site, our mail order processing, accepted payment methods, shipping discounts and return policy. Feel free to connect with us if you have any other questions or concerns that are not addressed through our FAQ or customer service pages . . . back to top.
- Credit / Debit Cards
- Offline Payments (PO's/Money Orders/Cashier's Check)
- Note: We do not accept personal checks